Refund policy
Exchanges Only
We keep it simple at SHRED SYNDICATE: no returns, exchanges only.
Eligible for Exchange
To qualify, your item must be:
- Requested for exchange within 14 days of delivery
- Unworn, unwashed, and in original condition
- Free of stains, smells, pet hair, or damage
What We Don’t Accept
We do not offer refunds, and we do not exchange:
- Final sale items
- Limited drops marked final sale
- Worn or washed gear
- Damaged items caused after delivery
- Gift cards
Wrong or Damaged Order?
If we messed up, we’ll fix it. Email support@shopshredsyndicate.com within 5 days of delivery with your order number and photos.
Exchange Process
Email support@shopshredsyndicate.com with your order number and requested size/item change. If your exchange item is sold out, we may issue store credit.
Customers are responsible for shipping costs on all exchanges unless the mistake was ours.